decisionhealth Newsletters, Part B News - 2014 Issue 2 (February)
Give patients context, follow-up services when they receive results directly from labs
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Article Overview
This article covers a CMS rule change affecting patient access to laboratory test reports and the operational implications for physician practices. It discusses the policy background, concerns from physician groups, and practical communication approaches for helping patients understand and act on lab results. The piece is relevant to physicians, practice managers, and coding or compliance professionals who track regulatory changes tied to laboratory reporting and patient access.
Why This Topic Matters
The topic matters because direct patient access to lab reports can change office workflows, patient communication expectations, and follow-up responsibilities. Practices may need to adjust scheduling, result notification, and patient education processes to maintain continuity of care.
What You Will Learn
- How a CMS laboratory access rule may change patient receipt of test results
- Why physician follow-up and patient context remain important after results are released
- What operational concerns practices may face when patients receive results directly
- General approaches for communicating with patients about laboratory testing and follow-up
Who Should Read This
- Physicians
- Family medicine practices
- Practice managers
- Compliance staff
- Health information professionals
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