decisionhealth Newsletters, Coder Pink Sheets - 2023 Issue 4 (April)
As PHE nears end, know when audio-only care becomes ePHI — and stay compliant
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Article Overview
This article explains how HIPAA privacy and security considerations apply to audio-only telehealth and why the end of the COVID-19 public health emergency changes compliance expectations for covered entities. It is aimed at practices and billing/compliance staff that use phone-based care and need a general understanding of OCR guidance, security safeguards, and the difference between traditional landlines and electronic communication technologies.
Why This Topic Matters
As enforcement discretion ends, practices that deliver audio-only care need to understand when electronic communication creates HIPAA security obligations and what operational safeguards are expected. The article helps readers assess whether their current telehealth workflows align with OCR guidance and broader HIPAA compliance responsibilities.
What You Will Learn
- How HIPAA compliance applies to audio-only telehealth
- What OCR guidance says about remote communication technologies
- Why the end of COVID-era enforcement discretion matters for practices
- General HIPAA privacy and security considerations for phone-based care
- Operational safeguards and workplace practices that support compliance
Who Should Read This
- Medical practices
- Telehealth providers
- Compliance staff
- Billing staff
- Practice managers
Codes Discussed
Code Ranges Discussed
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