decisionhealth Newsletters, Coder Pink Sheets - 2021 Issue 5 (May)
Compliance: From HIPAA to Stark, connect with telehealth compliance
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Article Overview
This article reviews compliance topics that affect telehealth workflows and billing practices in a practice setting. It is relevant to clinicians, compliance staff, coding professionals, and administrators who need a broad view of federal oversight, privacy and security concerns, state licensure considerations, remote prescribing, and patient-cost-sharing issues connected to telehealth operations.
Why This Topic Matters
Telehealth expansion has increased regulatory exposure across multiple compliance areas, and practices need to understand the general oversight themes that can affect billing, patient trust, and operational risk. The article helps readers evaluate whether they should review their current telehealth policies, documentation practices, and compliance monitoring processes.
Article Sections
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Compliance concerns in telehealth
Introduces the compliance risks associated with telehealth services and the broader oversight environment affecting practices.
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Patient expectations and complaints
Discusses communication with patients about telehealth limitations, consent, and ways to handle patient concerns.
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Privacy and security concerns
Covers privacy awareness, workspace considerations, access control, and security-related precautions for telehealth encounters.
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Licensure issues
Addresses cross-state practice considerations and the need to review applicable state requirements for telehealth services.
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Remote prescribing
Summarizes telehealth-related prescribing compliance topics and the role of federal guidance for controlled substances.
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Copay waivers
Reviews the article’s discussion of cost-sharing practices in the telehealth context during the emergency period.
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5 compliance tips
Lists general compliance process recommendations for monitoring telehealth practices and staying current with guidance.
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Resources
Provides external reference links cited by the article.
What You Will Learn
- The main compliance areas that intersect with telehealth services
- Why patient communication and consent processes matter in telehealth workflows
- What privacy and security issues practices should consider for remote visits
- How licensure and remote prescribing can affect telehealth operations
- What general monitoring and documentation safeguards are discussed for telehealth compliance
Who Should Read This
- Physicians
- Practice administrators
- Compliance officers
- Medical coders
- Billing staff
- Nurse managers
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