decisionhealth Newsletters, Part B News - 2018 Issue 7 (July)
Prep for possible EHR vendor buy-out with these achievable contract protections
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Article Overview
This article explains how EHR vendor acquisitions can affect customer relationships and why contract language matters before a deal changes hands. It is aimed at healthcare organizations, administrators, and counsel evaluating vendor agreements, renewal terms, data access concerns, and other basic protections in a consolidation environment. The discussion focuses on practical contract topics to review in advance so readers can judge their options if an EHR vendor’s ownership changes.
Why This Topic Matters
EHR vendor consolidation can limit customer leverage after an acquisition, so contract planning may be important for preserving flexibility, access to data, and clarity about what was purchased.
Article Sections
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Market consolidation and vendor acquisitions
Describes the broader EHR market context and the trend toward consolidation among major vendors. It introduces how acquisitions can change the customer-vendor relationship.
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Who’s the boss?
Explains the effect of vendor size and standard contract structures on customer leverage. It discusses the limited room many customers may have to negotiate after a change in ownership.
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4 things to get at contract time
Outlines several contract considerations to review or negotiate in advance of a vendor acquisition. The section focuses on general areas such as departure terms, data transfer, service resources, and defining what is being purchased.
What You Will Learn
- How EHR market consolidation can affect existing customer agreements
- What contract areas are commonly reviewed before a vendor acquisition
- Why data access and migration language can matter in vendor transitions
- How contract specificity can help define expected software functionality
Who Should Read This
- Healthcare administrators
- Practice managers
- Physician groups
- Health IT leaders
- Healthcare attorneys
- Contract negotiators
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