Telehealth: You need a scorecard to track telehealth coverage in 2025

Why This Topic Matters

Telehealth coverage is not uniform across payers, so practices need current policy tracking to support accurate charge capture, reduce denials, and keep internal workflows aligned with payer requirements.

Article Sections

1. Telehealth coverage overview

   Introduces the 2025 telehealth coverage issue and explains why payer-specific research is needed. The section frames the article as a practical coverage-tracking update for commercial plans.

2. Plan-by-plan telehealth policy notes

   Summarizes the types of telehealth policy positions identified across several commercial payers. The section distinguishes between plans that recognize the new telehealth code family, plans that continue to rely on office/outpatient E/M coding, and plans with more limited coverage.

3. Telehealth coding scorecard

   Presents a payer comparison table intended to help readers track telehealth coverage at a glance. The section organizes payer names alongside general coverage status information.

4. Call for payer policy updates

   Invites readers to submit supporting payer documentation so the scorecard can be updated. This section focuses on maintaining current coverage information over time.