decisionhealth Newsletters, Part B News - 2018 Issue 4 (April)
Try these 3 ways to reform, keep noncompliant patients before letting them go
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Article Overview
This practice management article explains why some providers consider dismissing patients who are not following care plans and why experts recommend trying to improve engagement first. It is relevant to physicians, practice managers, and compliance-focused staff who want a general overview of patient access, communication, value-based care pressures, and the legal/ethical considerations around patient dismissal.
Why This Topic Matters
Patient dismissal can affect continuity of care, practice operations, and risk under value-based reimbursement models. The article is useful for organizations evaluating noncompliance policies and communication strategies while staying mindful of legal and ethical boundaries.
Article Sections
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Practice management context
Introduces the topic of patient dismissal in modern practice management and explains why the issue is getting attention in value-based care settings.
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Why practices dismiss patients
Describes common reasons practices end relationships with patients and the role of noncompliance in those decisions.
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3 ways to turn patients around
Outlines broad strategies discussed by experts for improving patient engagement before ending the relationship.
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Keep patient dismissal legal
Summarizes general legal and ethical considerations practices should keep in mind when ending a patient relationship.
What You Will Learn
- How patient dismissal fits into practice management and value-based care
- Common nonclinical reasons practices may end a patient relationship
- General approaches used to encourage better patient engagement
- The importance of communication, access, and notice when considering dismissal
- Why legal and ethical policies matter when discontinuing care
Who Should Read This
- Physicians
- Practice managers
- Compliance staff
- Healthcare administrators
- Patient relations staff
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