decisionhealth Newsletters, Part B News - 2005 Issue 7 (July)
Use of attorney may increase your collections
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Article Overview
This piece explains a practice-management option for collecting unpaid patient balances and compares attorneys with collection agencies from an operational and cost perspective. It also highlights the importance of checking state law, obtaining patient consent where appropriate, and vetting outside collection resources. The article is aimed at medical practice billing staff, office managers, and physicians who oversee receivables and collections.
Why This Topic Matters
Collections strategy affects how much of unpaid patient balances a practice actually recovers and what administrative burdens it faces. The article is relevant because it flags legal and procedural considerations that can affect whether an attorney-based approach is practical or compliant for a given practice.
What You Will Learn
- How medical practices may approach unpaid patient balance collection options
- What legal and operational cautions can arise when using outside collection help
- Why patient notice, consent, and vendor selection may matter in collections workflows
- How practices may compare different collection-service arrangements at a high level
Who Should Read This
- Physicians
- Billing managers
- Practice managers
- Revenue cycle staff
- Medical office staff
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