6 ways to get a fee schedule from a managed care plan

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article explains why fee schedule access matters for participating physician practices and outlines several broad strategies for obtaining schedule information from managed care plans. It is aimed at providers, practice managers, and coding or billing professionals who need to understand payer transparency, contract terms, state disclosure requirements, and approaches for requesting payer pricing information.

Why This Topic Matters

Fee schedule visibility affects claim payment review, contract negotiation, and a practice’s ability to spot payment variation or missing reimbursement. Understanding the article helps readers evaluate payer transparency issues and identify general avenues for requesting access to pricing information.

Article Sections

  1. Why fee schedule access matters

    This section discusses the impact of limited payer transparency on participating practices and the challenges it creates for payment review and contract management.

  2. Six strategies to obtain the fee schedule

    This section outlines the broad categories of approaches described for requesting or obtaining fee schedule information from private payers.

  3. Include it as part of your contract

    This subsection covers contract-based approaches for making fee schedule access part of the payer agreement and staying informed about updates.

  4. Ask for all codes relevant for you, but not for other specialties

    This subsection addresses requesting information tied to the practice’s own service mix rather than broader specialty-specific pricing data.

  5. Check the Internet

    This subsection notes that some payer websites may provide fee schedule information for members and participating providers.

  6. See if your state law helps

    This subsection discusses state-level disclosure requirements and contacting regulatory resources for guidance.

  7. Go to the plan's chief medical officer

    This subsection describes escalating the request within the plan to a physician leader when provider network channels are unsuccessful.

  8. Offer to sign a confidentiality agreement

    This subsection covers the option of offering confidentiality assurances to address payer concerns about sharing fee information.

What You Will Learn

  • Why fee schedule access is important for participating practices
  • Common obstacles to obtaining payer fee schedules
  • General contract-related approaches to requesting fee information
  • How state law and payer websites can factor into fee schedule access
  • Ways to escalate a fee schedule request within a managed care plan
  • How confidentiality agreements may be used in payer discussions

Who Should Read This

  • Physician practices
  • Practice managers
  • Billing and coding professionals
  • Managed care contract staff
  • Revenue cycle personnel

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