decisionhealth Newsletters, Part B News - 2001 Issue 9 (September)
You've got a year to tell your carrier about lost or damaged checks
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Article Overview
This article covers CMS guidance for Medicare carriers on handling benefit checks that are lost, stolen, damaged, destroyed, defaced, mutilated, or paid with a forged endorsement, along with the time limits tied to notification and reissuance. It is relevant to billing staff, practice administrators, and other personnel who manage Medicare payment issues and need to understand the carrier procedures described in the CMS directive.
Why This Topic Matters
Missed, altered, or stale checks can affect payment recovery and reconciliation in a practice. Understanding the CMS timeframe and carrier handling process helps staff know when to act and what to expect when a check problem is reported.
What You Will Learn
- How CMS addresses Medicare carrier checks that are missing or impaired
- What general timeframes apply to reporting check problems
- What carrier-level steps are described after a check issue is reported
- How stale outstanding checks are treated under the CMS guidance
Who Should Read This
- Medical billing staff
- Practice administrators
- Revenue cycle personnel
- Medicare billing specialists
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