ED Coding & Reimbursement Alert - 2018 Issue 2
Compliance: Be Aware of New Federal Guidance on Provider Texting
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Article Overview
This article explains recent CMS guidance and related Joint Commission context on provider texting. It is aimed at healthcare compliance, privacy, and operational leaders who need to understand how texting fits within HIPAA and participation requirements, what kinds of communication are addressed, and what categories of policy review, monitoring, and risk management are involved.
Why This Topic Matters
Healthcare organizations need clear guidance on texting practices to reduce privacy and compliance risk while preserving efficient provider communication. The article helps readers understand where federal guidance draws boundaries and what areas require policy review and oversight.
What You Will Learn
- How CMS and accrediting guidance frame provider texting in healthcare settings
- What areas of texting activity are addressed in recent federal guidance
- Which operational and compliance topics organizations should review in their messaging policies
- Why ongoing monitoring and risk assessment matter for texting platforms
Who Should Read This
- Healthcare compliance officers
- Privacy officers
- Hospital administrators
- Revenue cycle and HIM professionals
- Physician practice managers
- Healthcare legal and regulatory staff
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