CPT® 2017: Capture Telehealth Pay With New POS and Modifier Labels

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This article covers how 2017 changes affected reporting for telehealth and telemedicine services, including CPT code identification, modifier use, and CMS place-of-service reporting. It is intended for coders, billing staff, and clinicians who need to understand the general structure of telehealth reporting guidance and related payer considerations without relying on the full premium article.

Why This Topic Matters

Telehealth reporting depends on using the correct code set, modifier, and place-of-service information, and payers may deny claims when required elements are missing. Understanding the scope of these updates helps practices evaluate whether their documentation and claim submission workflow aligns with current telemedicine reporting expectations.

Article Sections

  1. Identify Appropriate Codes

    Covers the 2017 CPT telemedicine code-flagging approach and the types of services included in the telehealth appendix. Also notes the communication characteristics referenced for these services.

  2. Use Modifier to Mark Telemedicine

    Explains the new CPT telemedicine modifier and discusses its relationship to existing HCPCS Level II telemedicine modifiers. The section also addresses general payer considerations for telemedicine reporting.

  3. Mark Proper Telemedicine POS

    Describes the CMS place-of-service update for telehealth claims and the related claim-submission context. It also mentions the need to coordinate telemedicine modifiers with the place-of-service code.

  4. Check Existing Telehealth Codes

    Reviews other existing CPT and HCPCS Level II reporting options used for selected telehealth-related services. The section places these codes in the broader context of payer coverage and telemedicine program variation.

What You Will Learn

  • How 2017 CPT telehealth reporting was organized at a high level
  • How telemedicine-related modifier and place-of-service updates affect claims
  • What categories of existing code sets are associated with telehealth services
  • How payer policies and Medicare-related guidance shape telehealth reporting

Who Should Read This

  • Medical coders
  • Billing and reimbursement staff
  • Physicians and clinical practice administrators
  • Compliance and revenue cycle professionals

Codes Discussed

Code Ranges Discussed

Modifiers Discussed


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