ED Coding & Reimbursement Alert - 2016 Issue 22
Patient Engagement: ONC's New Playbook Offers Guidelines for Your Patient Portal Launch
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Article Overview
This article covers the ONC’s Patient Engagement Playbook for Providers, a resource aimed at helping clinicians and practice staff plan, launch, or improve patient portals and related patient engagement workflows. It places the playbook in the context of MACRA, MIPS, and Advancing Care Information, and discusses the broader push for user-friendly, interoperable, and affordable EHR tools. The piece is relevant for providers, practice administrators, and health IT teams looking for general guidance on patient portal development, patient communication, and related privacy and data-sharing considerations.
Why This Topic Matters
Patient engagement and portal readiness can affect how practices adapt to federal payment and health IT changes. This article helps readers understand the type of ONC guidance available and why it may matter for portal strategy, EHR adoption, and patient-facing workflows.
Article Sections
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Background
Introduces the broader MACRA and MIPS context and explains how patient engagement fits into the transition from prior federal health IT programs.
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Enact These First Steps
Describes the ONC playbook and the general areas it is intended to support for patient portal setup and implementation.
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Content and data
Summarizes the playbook’s broad focus areas, including portal enrollment, portal content, privacy-related considerations, and patient-generated health data.
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Look for future additions
Notes that the resource is expected to expand over time as part of a larger health IT effort.
What You Will Learn
- How the ONC’s patient engagement resource fits into the broader MACRA and MIPS environment
- What general topics are covered in the patient portal playbook
- Which audiences may find the playbook relevant for planning patient-facing digital workflows
- Why patient engagement is being emphasized alongside federal health IT changes
Who Should Read This
- Physicians and other clinicians
- Practice managers and administrators
- Hospital administrators
- Health IT staff
- EHR vendors
- Patient engagement teams
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