tci E/M Coding Alert - 2019 Issue 2

Reader Question: Let These Guidelines Drive NPP Virtual Visit Code Choice

Question: What’s the best way to document email exchanges between a patient’s guardian and our non-physician provider (NPP)? Can we also bill for these services? Illinois Subscriber Answer: There are two codes you should use in these circumstances. CPT® code 99444 (Online evaluation and management service provided by a physician or other qualified health care professional who may report evaluation and management services provided to an established patient or guardian, not originating from a related E/M service provided within the previous 7 days, using the Internet or similar electronic communications network) describes the service as provided...

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