E/M Coding Alert - 2021 Issue 3
Telehealth Coding: Answers to These 7 Telehealth FAQs Can Help You Collect Faster
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Article Overview
This article covers telehealth coding and billing guidance discussed in a Medicare Part B educational session during the COVID-19 public health emergency. It is aimed at clinicians, coders, and billing staff who need a clearer understanding of telehealth documentation, place of service reporting, telephone visit reporting, and related Medicare billing questions. The discussion is organized as a set of frequently asked questions and focuses on general reporting and documentation topics relevant to emergency department, urgent care, and other outpatient settings.
Why This Topic Matters
Telehealth billing requirements changed during the public health emergency, and incorrect reporting can delay payment or create claim issues. This article helps readers understand the broad areas of guidance that affect timely and accurate claim submission.
Article Sections
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Telehealth billing context and documentation reminders
Introduces the webinar context and summarizes general reminders about documenting telehealth encounters during the public health emergency. It also covers broad reporting considerations discussed for payer guidance.
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Q&A on telephone and telehealth reporting
Presents a series of questions and answers about telephone services, telehealth reporting, place of service, resubmission of claims, prolonged service reporting, and screening-related billing. The section is organized around practical FAQ-style coding and billing issues.
What You Will Learn
- How the article frames telehealth billing concerns during the public health emergency
- What kinds of documentation elements are emphasized for telehealth encounters
- Which broad reporting topics are addressed in the telehealth FAQ discussion
- What general categories of claim issues and service types are discussed in the webinar summary
Who Should Read This
- Medical coders
- Billing staff
- Revenue cycle teams
- Clinicians documenting telehealth services
- Emergency department and urgent care staff
Codes Discussed
Code Ranges Discussed
Modifiers Discussed
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