General Surgery Coding Alert - 2015 Issue 30
Electronic Health Records: Report: Doctors Remain Frustrated With EHRs
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Article Overview
This article covers a physician satisfaction report on electronic health records and discusses broad practice-management tips for handling common EHR workflow frustrations. It is relevant to clinicians, practice managers, and staff who support EHR implementation, updates, and day-to-day use. The piece focuses on general guidance from professional and government sources rather than coding policy or reimbursement rules.
Why This Topic Matters
EHR usability, update management, and documentation workflow can affect efficiency, staff training, and patient interaction in clinical practices. Understanding the article can help readers decide whether the discussion applies to their EHR operations and implementation processes.
Article Sections
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Survey findings on physician satisfaction with EHR systems
Summarizes a physician survey and compares reported experience with earlier findings. The section highlights broad concerns about usability, efficiency, and practice impact.
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Take These 3 Tips to Heart
Introduces general practice tips for managing common EHR frustrations. The guidance is organized around updates, patient interaction, and issue tracking.
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Stay Ahead of Updates
Discusses planning for system updates and staff readiness. The section focuses on coordinating changes with vendors and limiting disruption to daily workflows.
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Maintain Patient Interaction
Covers strategies for preserving communication during EHR use. The section addresses workstation placement and keeping the patient engaged during documentation.
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Keep A Log of Issues.
Describes general tracking of EHR problems and corrective actions. The section emphasizes reporting issues internally and communicating them for resolution.
What You Will Learn
- How physician survey results are used to describe EHR satisfaction trends
- What broad operational issues are commonly associated with EHR use
- How practice teams can organize EHR updates and staff preparation
- Ways to support patient interaction while using an EHR system
- Why maintaining a central log of EHR problems can help with follow-up
Who Should Read This
- Physicians
- Practice managers
- Clinical staff
- Health IT support personnel
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