Payer Pointers: Get the Scoop on E/M Myths Direct From NGS

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This piece reviews a National Government Services Part B Ask the Contractor Teleconference and highlights the kinds of Medicare billing and coding questions that were addressed. It is relevant to coders, billers, and compliance staff who work with E/M documentation, Medicare Part B policies, modifier usage, ICD-10 implementation planning, Medicare/Medicaid interactions, and PQRS-related billing concerns. The article focuses on general guidance and contractor commentary rather than exhaustive policy text.

Why This Topic Matters

Medicare contractor updates can affect everyday coding, billing, and documentation workflows, especially when practices are trying to avoid denials, support E/M services correctly, and coordinate claims across payers. This article helps readers understand which policy areas NGS addressed and whether the discussion is pertinent to their own workflows.

Article Sections

  1. Risk Factors Include Array of Options

    Discussion of the risk-related questions raised during the teleconference and the broad categories of factors the contractor addressed in relation to medical decision-making.

  2. Where Is National X{EPSU} Guidance?

    Overview of the questions surrounding newer modifier guidance, CMS clarification, and the relationship between the newer modifiers and established modifier policies.

  3. Keep Working toward ICD-10

    Coverage of the teleconference remarks on ICD-10 timing and the availability of testing opportunities through Medicare contractors.

  4. Can ‘Pain Level’ Be Used Twice?

    A documentation-related question about review of systems and exam information in the context of E/M recordkeeping.

  5. Medicare Requires E/M Face-to-Face

    Discussion of a Medicare billing question involving E/M services, counseling, and the presence of the patient during the encounter.

  6. Medicare Won’t Pay Statutorily Excluded Services

    A dual-coverage billing discussion involving Medicare, Medicaid, statutory exclusions, and beneficiary billing concerns.

  7. Nail Down Billing Provider or Risk PQRS

    Conversation about billing provider identification for therapy services and the potential effect on quality reporting.

What You Will Learn

  • What topics NGS addressed during its Part B teleconference
  • Which Medicare billing and documentation issues were raised by callers
  • How the article frames discussions of modifier guidance, ICD-10, and E/M policy
  • Why the article may matter for practices handling dual-eligible beneficiaries and therapy billing
  • How contractor commentary can affect compliance planning and reporting workflows

Who Should Read This

  • Medical coders
  • Medical billers
  • Compliance staff
  • Practice managers
  • Physician office staff
  • Revenue cycle teams
  • Therapy billing staff

Codes Discussed

Code Ranges Discussed

Modifiers Discussed


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