READER QUESTION: Avoid 99339 for Phone Call

Article Overview

This reader question addresses whether a physician’s prolonged phone discussion with a patient’s son can be reported with a home-visit supervision service code. The article explains the general type of supervision work that belongs to that service category, notes that the payer may not accept the reported code for a phone-only interaction, and highlights the reimbursement implications for telephone time. It is relevant for physicians, coders, billers, and revenue cycle staff working with home, domiciliary, and rest home services.