Reader Question: Find out What to Do With PHI

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Note:  The following article synopsis was NOT provided by AAPC. It was created by Find-A-Code/innoviHealth.

Article Overview

This article addresses a practice operations question about the disposal of protected health information during a move or record purge. It summarizes general guidance from the U.S. Department of Health and Human Services Office for Civil Rights on safeguarding PHI, training personnel involved in disposal, and considering appropriate disposal approaches for paper and electronic media. It is useful for compliance staff, practice managers, and healthcare administrators who need a high-level overview of record-destruction responsibilities.

Why This Topic Matters

Improper disposal of PHI can create privacy, security, and compliance risks for healthcare organizations. This article helps readers understand the broad operational and regulatory considerations involved in handling records that are no longer needed.

What You Will Learn

  • What general factors should be considered when disposing of protected health information
  • How disposal responsibilities relate to privacy and security compliance
  • The broad categories of disposal methods discussed for paper records and electronic media
  • Why staff training is relevant to PHI disposal processes

Who Should Read This

  • Compliance officers
  • Practice managers
  • Health information management staff
  • Healthcare administrators
  • Privacy and security personnel

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