General Surgery Coding Alert - 2021 Issue 2
Reader Questions: Don’t Count on Appeals for Unprocessable Claims
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Article Overview
This article addresses a Medicare claims handling question about unprocessable claims and whether they can be appealed. It is aimed at billing, coding, and revenue cycle staff who need to understand the difference between unprocessable, rejected, and denied claims, and the general implications for claim follow-up and resubmission. The discussion references Medicare Administrative Contractors, the CMS Internet-Only Manual, and a remittance advice remark code used to indicate the situation.
Why This Topic Matters
Knowing how unprocessable claims are handled helps staff choose the correct next step in claim follow-up and avoid using the wrong administrative process. The article is useful for teams working with Medicare claim submissions and remittance advice review.
What You Will Learn
- How Medicare distinguishes unprocessable claims from denied claims
- Why an unprocessable claim is handled differently in follow-up workflows
- What information sources are referenced for understanding the issue
- How remittance advice may signal that a claim was unprocessable
Who Should Read This
- Medical coders
- Billing specialists
- Revenue cycle staff
- Medicare claims staff
Codes Discussed
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