tci Medicare Compliance & Reimbursement - 2023 Issue Q2
Reader Question: Don’t Forget About Consent for Telehealth
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Article Overview
This article addresses a reader question about telehealth consent and documentation in the context of changing post-public-health-emergency requirements. It is aimed at providers, coders, and compliance staff who need a general understanding of telehealth-related recordkeeping, patient communication, and compliance considerations without relying on temporary emergency flexibilities.
Why This Topic Matters
Telehealth workflows and documentation expectations may shift as emergency-era waivers end, so organizations need to understand the general compliance themes that affect patient consent, encounter documentation, and reimbursement readiness.
What You Will Learn
- How telehealth consent is discussed in a compliance context
- Why documentation of the encounter modality matters
- What general telehealth best practices CMS suggests
- How the end of public health emergency flexibilities affects telehealth planning
Who Should Read This
- Medical coders
- Compliance officers
- Revenue cycle staff
- Physicians and other providers
- Health information management professionals
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