Revenue Booster: Beef Up Your Remote Coder Policies With These Steps

Why This Topic Matters

Remote coding can affect HIPAA compliance, IT security, productivity oversight, and the movement of charts and claims information. Clear policies help practices manage virtual staffing without disrupting coding workflows or exposing patient information.

Article Sections

1. Create Clear Policies — and Put It in Writing

   Discusses the need for written telecommuting and confidentiality agreements for remote coding staff. Covers broad policy areas such as expectations, privacy, access, and general reference resources.

2. Don’t Overlook Possible HR, IT Issues

   Reviews workforce, payment, and technology planning issues that can arise with remote coders. Includes general considerations for staffing status, productivity, devices, authentication, training, and incident response.

3. Address These Procedural Problems

   Focuses on workflow and operational questions tied to moving coding tasks off site. Addresses chart handling, scanning, role assignment, communication paths, and quality control at a high level.