Revenue Booster: Beef Up Your Remote Coder Policies With These Steps

Why This Topic Matters

Remote coding can help practices maintain operations and staffing flexibility, but it also introduces privacy, security, and workflow risks. This article outlines the main policy areas practices should consider when building or revising remote work arrangements for coding staff.

Article Sections

1. Create Clear Policies — and Put It in Writing

   Discusses the need for formal telecommuting agreements and related workplace expectations for remote coding staff. The section covers general policy areas such as confidentiality, availability, productivity, and reference materials.

2. Don’t Overlook Possible HR, IT Issues

   Covers operational planning for compensation, employment status, time off, incentives, and technology support. The section also reviews broad IT and security considerations for remote access, monitoring, training, and incident response.

3. Address These Procedural Problems

   Focuses on workflow and process issues involved in getting charts, reports, and questions to and from remote coding staff. The section also addresses role definitions for multiple coders, chart handling, and quality control.