Medicare Compliance & Reimbursement - 2009 Issue 25
SELF-AUDITS: 6 Steps Help You Perform a Successful Self-Audit
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Article Overview
This article outlines a step-by-step self-audit process for physician practices preparing to review their own billing and documentation. It discusses general audit planning, chart selection, documentation review, evaluation of more challenging services, the use of audit worksheets or score sheets, and staff education after findings are compiled. The article is aimed at practices that want to understand whether their records support billed services and where internal review tools can help.
Why This Topic Matters
Self-audits can help practices identify documentation or coding issues before an external audit. The article is relevant to coding, billing, and compliance teams looking for a structured way to review records and strengthen internal processes.
Article Sections
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What it means
Introduces the purpose of a self-audit and the general types of records and documentation involved. It frames the article as a practical guide for internal review in a medical practice.
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1. Involve the whole staff
Discusses communicating the audit process to practice staff and setting the tone for an internal review. The section emphasizes team awareness and participation.
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2. Select the charts
Covers choosing a sample of records for review and the overall scope of chart selection. It presents a general approach to deciding which records to audit.
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3. Examine documentation
Focuses on comparing documentation with the codes assigned to services and identifying documentation support issues. It references the use of diagnosis and procedure coding review as part of the audit process.
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4. Pay special attention to difficult services
Addresses services that can be harder to review during an audit, including evaluation and management documentation considerations. It also discusses time documentation as part of the review process.
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Time-based pitfall
Highlights concerns related to time-based documentation and the importance of recording timing information clearly. The section explains why documentation detail matters when supporting the use of time in service review.
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5. Use a score sheet
Describes using audit worksheets or score sheets to document findings and organize the review. It notes that audit tools can help standardize internal documentation of results.
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Tip
Provides a short reminder about keeping the audit tool and review process aligned with documentation requirements. It emphasizes retaining a record of the internal audit.
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6. Educate your staff about your findings
Explains sharing audit results with practitioners, coders, and billers after the review is complete. The section focuses on using findings to support staff education and process improvement.
What You Will Learn
- How a self-audit is generally structured in a physician practice
- How to approach chart selection and documentation review
- How to think about more challenging services during internal auditing
- How audit worksheets or score sheets can support the review process
- How to use audit findings for staff education and improvement
Who Should Read This
- Physician practices
- Coders
- Billers
- Compliance staff
- Practice managers
- Audit and reimbursement personnel
Codes Discussed
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