Outpatient Facility Coding Alert - 2020 Issue 6
Accounts Receivable: Boost Your ED's Income With These Solid A/R Tips
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Article Overview
This article discusses practical accounts receivable management for emergency department practices, with emphasis on monitoring claims, reviewing unpaid or denied claims, and using reporting tools to assess collection performance. It is aimed at revenue cycle, billing, and practice management personnel who need a clearer view of how A/R metrics and follow-up processes affect cash flow and collections.
Why This Topic Matters
Accounts receivable performance affects how quickly a practice gets paid and how efficiently billing operations are managed. The article explains why tracking A/R trends and collection metrics matters for identifying problems and improving revenue cycle oversight.
Article Sections
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Monitor Each Claim You Send Out
Explains the importance of following submitted claims and checking claim status after submission. The section focuses on early monitoring as part of revenue cycle management.
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Follow up on Unpaid and Denied Claims
Covers the need to review unpaid claims, denials, and explanation of benefits activity. It also discusses using claim follow-up to identify recurring reimbursement issues.
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Run Reports and Update Your A/R Procedures
Describes the role of reporting and practice management tools in evaluating accounts receivable performance. The section addresses using operational data to review and refine A/R procedures.
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Know the Collections Basics
Introduces common accounts receivable concepts and collection terminology. It focuses on understanding A/R measurement as part of practice financial management.
What You Will Learn
- How to track claims after submission as part of A/R management
- Why unpaid and denied claims require regular follow-up
- How reporting tools support accounts receivable oversight
- What common A/R collection metrics are used to monitor performance
- How to think about A/R trends and benchmark tracking over time
Who Should Read This
- Emergency department administrators
- Billing staff
- Revenue cycle management teams
- Practice managers
- Coding and claims follow-up personnel
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