tci Part B Insider - 2008 Issue 9

READER QUESTION: CMS Says No-Show Fee Is OK - Sometimes

Question: Did Medicare change its billing policy for missed appointments? What does the policy say? Answer: CMS issued an MLN Matters article about its policy for charging for missed appointments (MLN Matters article 5613). The good news: You now have a very clear answer regarding whether you can charge fees to Medicare patients if they miss an appointment. That answer is yes, with a few caveats.Caveat 1: Your no-show charge policy needs to apply to both Medi-care and non-Medicare patients. You cannot discriminate against Medicare patients by only charging them and not your other patients who miss...

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