tci Part B Insider - 2009 Issue 35

REIMBURSEMENT: 7 Tips Help You Avoid Computer Claim Casualties

Pay attention to EOBs and keep talking to your MAC. You could be losing money to a computer glitch and not know it, experts say. If you don't nip a computer glitch in the bud, you may be plagued with improper denials and other claim holdups. (See related story, page 273). Here are seven things you can do to seek out and solve glitch-related problems: 1. Eyeball Your EOBs Watch your explanation of benefits (EOB) forms, and keep your eyes open for denials and downcodes that don't look correct. 2. Check Your A/R Always review your accounts receivable (A/R)...

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