tci Part B Insider - 2005 Issue 21

SCHEDULING: Cover More Educational Ground, Give More Support With Group Visits

Patients show higher satisfaction with group visits.Patients showed higher satisfaction with group appointments than individual appointments, even when they were seeing the same doctor as before, reports David Bronson, chairman of the Division of Regional Medical Practice at the Cleveland Clinic. Some 85 percent of patients with shared follow-up medical appointments wanted their next visit to be a shared visit, and 79 percent of them marked "excellent" for over all visit satisfaction in a survey, according to an article Bronson co-wrote for the Cleveland Clinic Journal of Medicine. In particular, the patients received more education as well as...

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