tci Part B Insider - 2003 Issue 35

SCHEDULING: Adjust Your Capacity to Make Same-Day Scheduling Possible

Seeing today's patients today -it seems like such a simple, beautiful idea. Experts say same-day scheduling or "open access" can increase a practice's efficiency and make patients happier. But moving over to same-day scheduling can be a huge challenge for a practice that's already scheduling patients two months in advance. How do you get rid of that backlog of patients while also moving toward leaving more appointment slots open? "If you're starting a practice or taking over a practice, it's much easier," says consultant Martin Blume with Eagle Medical Management in Scottsdale, Ariz. But for practices that are...

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