Evaluation and Management Services: Non-Face-to-Face Services (Q&A) (June 2014)

June 2014 page 14 Evaluation and Management Services: Non-Face-to-Face Services Question: Is it appropriate for ancillary staff to report the interprofessional telephone/Internet consultation codes 99446-99449? Answer: No. As indicated in the Current Procedural Terminology (CPT®) code set guidelines, these services are reported by a physician or other qualified health care professional only. It is not appropriate for ancillary staff to report these services. Question: Is it appropriate to report the prolonged services codes (99354-99357) in addition to the interprofessional telephone/Internet consultation codes (99446-99449)? Answer: If the time exceeds 30 minutes beyond the typical time of the appropriate evaluation...

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Note:  The following article synopsis was NOT provided by the AMA. It was created by Find-A-Code/innoviHealth.

Article Overview

This article is a short CPT Assistant Q&A that addresses non-face-to-face evaluation and management services. It is relevant to physicians, other qualified health care professionals, coding staff, and auditors who need a high-level understanding of how interprofessional consultation reporting and related prolonged services guidance are discussed in the CPT framework.

Why This Topic Matters

Non-face-to-face E/M services can be confusing to staff who support physician reporting and documentation. This Q&A helps readers understand the general scope of the guidance and where the CPT Assistant commentary applies within professional service reporting.

What You Will Learn

  • The article’s focus on non-face-to-face evaluation and management services.
  • How the Q&A frames reporting responsibility for interprofessional consultation services.
  • How the article discusses prolonged services in relation to interprofessional consultation time.
  • The documentation emphasis associated with extended service time.

Who Should Read This

  • Physicians
  • Other qualified health care professionals
  • Medical coders
  • Coding auditors
  • Compliance staff
  • Revenue cycle professionals

Codes Discussed

Code Ranges Discussed


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