Interprofessional Telephone/Internet/Electronic Health Record Consultation Services (June 2019)

June 2019 pages 7-8 Interprofessional Telephone/Internet/Electronic Health Record Consultation Services In 2019, several changes occurred in the Evaluation and Management (E/M) section of the Current Procedural Terminology (CPT®) code set in order to keep current with advances in digital health. The CPT Editorial Panel recognizes the need to adapt to a continuously evolving healthcare industry while still maintaining rigorous standards. Therefore, revisions were made in the E/M section to reflect digital health innovations. For example, the addition of the term "electronic health record" (EHR) to the code set because online interprofessional consultations has become increasingly common. EHR describes...

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Note:  The following article synopsis was NOT provided by the AMA. It was created by Find-A-Code/innoviHealth.

Article Overview

This article explains a 2019 CPT update in the Evaluation and Management section related to interprofessional telephone, internet, and electronic health record consultation services. It is useful for coders, billers, and clinicians who need to understand the scope of the revised subsection, related reporting guidance, and the general structure of the newly expanded consultation services framework.

Why This Topic Matters

The article helps readers recognize how CPT adapted consultation reporting to digital workflows and how the revised interprofessional service category is organized. That matters for organizations documenting and reporting consultation-related E/M services in settings that use telephone, internet, or EHR communication.

Article Sections

  1. June 2019 pages 7-8

    Introduces the article’s publication context and the broader E/M and digital health changes being discussed.

  2. Interprofessional Telephone/Internet/Electronic Health Record Consultations

    Summarizes the revised interprofessional consultation subsection and its place within CPT E/M updates. It also frames the general service categories covered by the article.

  3. Guidelines

    Presents the general reporting guidance associated with the revised interprofessional consultation services. The section covers timing, reporting frequency, and related service conditions at a high level.

  4. Coding Tip

    Highlights a practical note about reporting for referral-related interprofessional services. It focuses on documentation and time-based considerations without reproducing detailed instructions.

  5. Clinical Example and Description of Procedure

    Provides illustrative clinical scenarios and associated procedural narratives for the revised interprofessional consultation services. The examples show the type of situations addressed by the article.

What You Will Learn

  • How CPT terminology and guidance were updated to reflect electronic health record-based interprofessional consultations
  • Which general service categories are included in the revised consultation subsection
  • What broad reporting themes the article emphasizes for interprofessional consultation services
  • How the article frames time-based and documentation-related guidance at a high level
  • What kinds of clinical scenarios are used to illustrate the revised consultation services

Who Should Read This

  • Medical coders
  • Billing professionals
  • Physicians
  • Other qualified health care professionals
  • Health information management staff

Codes Discussed

Code Ranges Discussed


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