Frequently Asked Questions (November 2020)

November 2020 page 12 Frequently Asked Questions Evaluation and Management: Office or Other Outpatient Services Question: In 2021, when determining the complexity of medical decision making (MDM) for level selection for an office visit evaluation and management code (99204, 99205, 99214, 99215), may certain (acute) psychiatric illnesses be considered “acute illness with systemic symptoms”? Answer: Yes, psychiatric disorders are not limited to emotional and behavioral problems. The CPT code set defines “acute illness with systemic symptoms” as “an illness that causes systemic symptoms and has a high risk of morbidity without treatment.” Systemic symptoms, such as changes in...

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Note:  The following article synopsis was NOT provided by the AMA. It was created by Find-A-Code/innoviHealth.

Article Overview

This article collects short Q&A guidance on a range of CPT coding topics for 2021, including office and outpatient evaluation and management, prolonged clinical staff services, selected surgery and medicine scenarios, moderate sedation, and Category III code use. It is intended for coders, billers, and clinical documentation teams who need a quick relevance check on common coding questions covered in CPT Assistant.

Why This Topic Matters

The page highlights how current coding guidance may affect service reporting across multiple specialties and code families. It is useful for professionals reviewing whether their documentation and billing practices align with the topics discussed in CPT Assistant.

Article Sections

  1. Evaluation and Management: Office or Other Outpatient Services

    Questions and answers about office and outpatient evaluation and management coding for 2021. The section focuses on medical decision-making concepts and a specific established-patient visit code.

  2. Evaluation and Management: Prolonged Services

    Guidance on prolonged services performed by clinical staff under physician supervision in the office or outpatient setting. The section addresses when a reporting mechanism is available and discusses timing concepts.

  3. Surgery: Integumentary System

    A question-and-answer discussion involving breast surgery and related lymph node removal in the integumentary system. The section addresses reporting considerations tied to the operative scenario.

  4. Surgery: Digestive System

    A brief discussion of a digestive system surgery question involving laryngectomy-related work and whether a related procedure is separately reported. The section explains the broader surgical context covered in the FAQ.

  5. Medicine: Cardiovascular

    Questions about electrophysiology and atrial fibrillation ablation in the cardiovascular medicine section. The discussion covers reporting circumstances for ablation services and related procedural context.

  6. Medicine: Neurology and Neuromuscular Procedures

    A neurology and neuromuscular procedures question about electromyography performed with nerve conduction studies. The section explains how the FAQ frames the testing scenario.

  7. Medicine: Moderate (Conscious) Sedation

    Guidance on moderate sedation coding in a procedural setting, including circumstances involving airway management and patient responsiveness. The section addresses when the topic may be applicable.

  8. Category III Codes

    A question-and-answer section about a Category III coding term used in the context of ophthalmic device insertion. The section covers terminology and the related procedure category.

What You Will Learn

  • Which 2021 FAQ topics are covered on this CPT Assistant page
  • What general coding areas are discussed in evaluation and management, surgery, medicine, and Category III codes
  • How the article frames selected reporting questions across multiple specialties
  • What kinds of documentation and procedural scenarios are addressed in the FAQ
  • Which code sets and code families are referenced in the article

Who Should Read This

  • Medical coders
  • Coding managers
  • Billers and reimbursement staff
  • Physician documentation specialists
  • Compliance teams
  • Clinical practice administrators

Codes Discussed

Code Ranges Discussed


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With CPT Assistant, you can navigate the complexities of medical coding with unparalleled confidence. This resource offers authoritative answers and expert explanations that help reduce coding errors, leading to fewer claim denials and streamlined appeals processes. The comprehensive archive of articles, updated monthly, ensures you always have the most current information at your fingertips, enhancing your ability to stay ahead of industry changes and trends.

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