BC Advantage - 2019 Issue 9
Auditing for Reimbursement
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Article Overview
This article discusses the role of claims auditing in reimbursement management for medical practices. It covers audit planning, sampling approaches, common causes of claim denials, payer and contract considerations, coding updates, modifier use, payment reconciliation, and tracking denial trends. The content is geared toward billers, coders, and practice staff who want a broad understanding of how audits support cleaner claim submission and more accurate reimbursement.
Why This Topic Matters
Understanding audit findings can help a practice spot recurring payment problems, improve claim accuracy, and better align billing workflows with payer requirements and contract terms.
Article Sections
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Claims audits and sampling approach
Introduces the purpose of claims audits and describes general approaches for selecting audit samples. It also distinguishes between forward-looking and after-the-fact audit review.
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Sample selection and payer timing considerations
Discusses what should be represented in the audit sample and emphasizes payer-specific submission timing requirements. It also addresses the importance of identifying timing-related denials.
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Common causes of denials
Reviews broad categories of claim denial causes, including patient information problems, payer coordination issues, coverage limitations, and authorization-related concerns.
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Coding updates and modifier use
Explains that coding sets and related guidance change over time and highlights the need to stay current with annual updates. It also discusses the general role of modifiers in claim processing.
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Payment reconciliation and contract review
Covers matching payments to fee schedules, patient responsibility amounts, and account adjustments against supporting documentation. It also notes the importance of contracts in reimbursement review.
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Tracking denials and reimbursement management
Describes the value of monitoring denial patterns over time and using summary tracking to identify payer behavior. It closes with broader reimbursement management considerations for a practice.
What You Will Learn
- How claims audits support reimbursement review
- How audit samples are generally selected
- What broad factors can contribute to denials
- Why current coding guidance and payer policies matter
- How payment reconciliation relates to contract terms
- Why denial tracking is useful in audit follow-up
Who Should Read This
- Medical billers
- Medical coders
- Practice managers
- Revenue cycle staff
- Compliance and billing audit personnel
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