BC Advantage - 2010 Issue 12

The Importance of Identifying

Do black holes negatively impact financial performance? Yes, almost always. Does every hospital have black holes? Yes, almost always. Black holes are defined as a region of space from which nothing, not even light, can escape. In healthcare, this translates to a system or process breakdown that prevents a hospital from getting paid. In this edition of Insights, we will explain the process by which accounts enter the black hole, indicate the impact of black holes on financial performance, and provide suggestions to help you identify black holes.       BackgroundThe complexity of the...

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