BC Advantage - 2010 Issue 11
Improving A/R and productivity using Web-based clearinghouse tools
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Article Overview
This article describes how a women’s health practice assessed clearinghouse options and transitioned from a server-based approach to a Web-based system. It focuses on operational issues such as reporting consistency, claim handling, remittance processing, implementation support, and overall revenue cycle performance. The piece is relevant to medical practice administrators, billing teams, and revenue cycle staff evaluating clearinghouse technology and workflow improvements.
Why This Topic Matters
It highlights practical considerations that affect claims processing efficiency, data visibility, staff productivity, and financial performance in a multi-location medical practice.
Article Sections
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Practice background and billing challenges
Introduces the practice setting, operational volume, and the workflow and reporting limitations that affected billing operations.
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Searching for better functionality
Describes the process used to evaluate clearinghouse options, including selection criteria, demonstrations, and vendor comparison.
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Steady cash at implementation
Summarizes the transition period, support during deployment, and the practice’s experience maintaining financial stability during implementation.
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Productivity up, A/R down
Covers post-implementation reporting improvements, workflow changes, and the practice’s experience with revenue cycle performance after adoption.
What You Will Learn
- How a medical practice evaluates clearinghouse technology options
- What operational concerns can influence a clearinghouse selection decision
- How reporting and workflow tools can affect billing team efficiency
- What implementation support can matter during a clearinghouse transition
- How practices may monitor revenue cycle performance after a system change
Who Should Read This
- Medical practice administrators
- Billing managers
- Revenue cycle staff
- Practice management professionals
- Health information technology decision-makers
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