BC Advantage - 2015 Issue 12

What Can You Do When Patients Are No-Shows?

No-shows can cost a practice a considerable amount of revenue over the course of a year. No-shows are frustrating to staff, providers, and other patients who would have gladly moved into an earlier appointment date if prior notice had been received. The dilemma ensues...should a practice charge their no-show patients?Physicians never have the same day twice, but if there's one constant they can count on, it's that some patients miss appointments. Sometimes that can seem like a blessing, especially during a busy day where you're already half an hour behind by 11 a.m. But whether you're...

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