Talking the Talk, Walking the Walk - An interview with Shannon DeConda

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Note:  The following article synopsis was NOT provided by BC Advantage. It was created by Find-A-Code/innoviHealth.

Article Overview

This article is an interview with Shannon DeConda that focuses on her background in healthcare, her path into coding and auditing, and the development of NAMAS as an education-focused organization. It also discusses broad themes relevant to coders, auditors, consultants, and compliance professionals, including professional development, business understanding, gray-area education, certification history, and plans for a future conference and additional credentials.

Why This Topic Matters

It helps readers decide whether the piece is relevant to their interests in medical auditing, coding education, compliance, and professional development. It also provides context on NAMAS, its leadership, and the types of training and networking opportunities associated with the organization.

Article Sections

  1. Career background and entry into healthcare

    This section covers the interview subject’s early experiences in healthcare and the path that led to a career in coding and related roles. It provides personal and professional background context.

  2. Professional growth and lessons for coders and auditors

    This section discusses career development advice, the value of broader business knowledge, and the role of on-the-job learning in healthcare settings. It also reflects on balancing professional and personal responsibilities.

  3. Why NAMAS was created

    This section explains the motivation for founding NAMAS and the gap in education that the organization was intended to address. It describes the shift from coding-focused education to auditing-focused education.

  4. CPMA and the AAPC connection

    This section addresses the history of a well-known auditing credential and the relationship between NAMAS and the AAPC. It focuses on the organization’s role in developing and supporting certification-related education.

  5. NAMAS teaching approach and speaker selection

    This section outlines the organization’s educational style, including its emphasis on uncertainty, policy considerations, and practical discussion. It also describes how presenters are chosen for NAMAS programs.

  6. Annual conference and future plans

    This section covers the upcoming NAMAS conference, its setting, and the broad types of speakers involved. It also touches on future organizational plans and new certification ideas.

What You Will Learn

  • How the interview subject entered and advanced in healthcare-related work
  • Why broader business knowledge can matter for coders and auditors
  • What NAMAS was created to address in medical auditing education
  • How NAMAS describes its educational approach and speaker standards
  • What the article says about NAMAS conferences and future development

Who Should Read This

  • Medical coders
  • Medical auditors
  • Compliance professionals
  • Healthcare consultants
  • Practice managers
  • Revenue cycle professionals
  • Students exploring healthcare careers

Codes Discussed


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