BC Advantage - 2022 Issue 1

Employee Training: An Investment That Can Benefit Healthcare Organizations Long After the Employee Has Moved On

Interview with Revenue Cycle Management Experts, Taya (Shawntea) Moheiser and Kem Tolliver: "When I first started out in healthcare, I thought I wanted to work on the clinical, patient-facing side, and I quickly realized that I didn't have the constitution or the emotional fortitude to do patient-facing care," said Taya (Shawntea) Moheiser, EMBA, CMPE, CMOM. She cut her teeth in healthcare as a temp in the referral department of a facility in Maryland and began working her way up to different positions at the front desk doing patient intake and gaining experience in the billing department.Now a...

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