E/M 2021: Auditors can’t penalize your time-based office visits

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article explains guidance discussed by coding and compliance experts on choosing between time-based and medical decision-making-based selection for office/outpatient E/M visits under the 2021 framework. It is relevant to physicians, coders, auditors, and practice managers who review documentation, compliance risk, and payer review expectations for established and new patient office visit levels.

Why This Topic Matters

It helps readers understand how the 2021 office visit E/M changes affect documentation review and claim selection, especially when time and medical decision making support different levels. The article is important for practices that want to apply consistent internal policy while remaining aligned with payer audit expectations.

Article Sections

  1. Time-based versus medical decision-making coding

    Discusses the general choice between time and medical decision making for office/outpatient E/M visits and the compliance context for that choice.

  2. Conference discussion and expert viewpoints

    Summarizes comments from coding and Medicare contractor experts presented at industry meetings about documentation review and selection flexibility.

  3. Documentation review and practice policy

    Covers how auditors and contractor reviewers may approach records when a practice uses a consistent or encounter-by-encounter coding method.

What You Will Learn

  • The general framework for selecting office/outpatient E/M visit levels under the 2021 guidance.
  • How documentation support is discussed when time and medical decision making point to different levels.
  • What the article says about auditor review expectations and practice-level coding policy.
  • Why clear notes matter when documenting patient-care time.

Who Should Read This

  • Physicians
  • Medical coders
  • Billers
  • Compliance staff
  • Practice managers
  • Audit staff

Codes Discussed


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