89% of practices report steep decline in patient volume: Survey

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article summarizes survey findings about the operational and financial impact of the COVID-19 public health emergency on frontline medical practices. It focuses on changes in patient volume, reductions in routine and chronic care visits, barriers to virtual care, and the broader strain on primary care groups. The piece is useful for clinicians, practice managers, and coding/billing professionals who want context on how the pandemic affected service delivery and revenue-related visit patterns.

Why This Topic Matters

Understanding shifts in patient volume and access to telehealth helps practices interpret service utilization trends and anticipate workflow, access, and revenue pressures during the pandemic period.

What You Will Learn

  • How survey respondents described changes in patient volume during the COVID-19 public health emergency
  • What types of visits were reported as declining
  • What barriers practices faced in providing virtual care
  • Which practice types were represented in the survey

Who Should Read This

  • Medical practice administrators
  • Physicians
  • Primary care clinicians
  • Coding and billing professionals
  • Healthcare analysts

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