Confirm medical necessity of same-day telehealth and in-person encounters

Article Overview

This article explains how same-day telehealth and in-office encounters can arise during the COVID-19 public health emergency and why these situations may draw auditor attention. It focuses on the documentation, medical necessity, and diagnosis-linking concepts that help show the in-person service was prompted by information learned during the telehealth visit. The guidance is aimed at clinicians, coders, and billing staff handling evaluation and management services across telehealth and face-to-face settings.