Amid telehealth surge, experts wonder whether 2021 is the go-big year

Why This Topic Matters

The piece helps readers understand why telehealth became a major operational change during the pandemic and what factors could influence whether that expansion remains in place. It is relevant to practices evaluating access, staffing, and financial impacts as well as to those tracking federal policy developments affecting virtual care.

Article Sections

1. Telehealth expansion during the COVID-19 pandemic

   Discusses the surge in remote care use during the public health emergency and how practices adapted to maintain patient access. It also notes the broader operational impact on medical groups and the health care delivery environment.

2. Policy and reimbursement uncertainties

   Covers the federal and legislative issues surrounding ongoing telehealth availability after the public health emergency. The section addresses the roles of CMS, Congress, and future coverage considerations.

3. Practice impact and survey findings

   Summarizes survey-based observations about how many practices invested in telehealth and the challenges practices faced in a COVID-19 operating environment. It also highlights concerns about volume, expenses, and staffing.