You could be asked to sound off on Medicare enrollment, audits

Why This Topic Matters

Providers and billing organizations may be asked to participate in Medicare feedback efforts that could influence how enrollment and audit processes are handled in the future. Understanding the scope of the surveys helps practices recognize the operational areas being evaluated and the agencies involved.

Article Sections

1. Survey purpose and oversight

   Introduces the HCFA-sponsored surveys and explains their role in gathering feedback on Medicare contractor performance. It also notes the involvement of federal oversight and outside consultants.

2. Audit survey topics

   Summarizes the broad areas covered in the pre- and post-pay medical review questionnaires. The section focuses on the types of contractor interactions being evaluated during claims review.

3. Enrollment survey topics

   Describes the general themes addressed in the Medicare enrollment questionnaire. It covers provider experiences with application handling and communication during the enrollment process.

4. Use of survey results

   Explains how the survey data are intended to be compiled and used by HCFA and its contractors. It also addresses the agency’s stated purpose for collecting baseline feedback.