decisionhealth Newsletters, Part B News - 2015 Issue 11 (November)
4 audits find thousands in lost revenue — how to capture payments you deserve
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Article Overview
This premium article explains how revenue audits can uncover lost payments in medical practices and hospital-based groups. It is aimed at billing, coding, compliance, and revenue cycle staff who want to understand audit focus areas, payment reconciliation methods, and general categories of process review across Medicare and other payers.
Why This Topic Matters
Revenue leakage can occur even when coding appears correct, so the article helps readers identify broad audit areas that may affect payment integrity and billing performance.
Article Sections
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Audit No. 1: Check up on Medicare
Discusses a Medicare-focused revenue audit and the broader process used to compare payment activity, claim documents, and payer records. The section emphasizes review of payment patterns and follow-up after discrepancies are found.
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Audit No. 2: Verify changing policies on codes
Covers an audit centered on changes to a CPT-related billing workflow and the impact of updated coding policy across payers. It also describes reviewing cases against supporting claim and remittance records.
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Audit No. 3: Catch dropping revenue
Addresses an audit prompted by declining revenue despite stable volume, with attention to payer mix, insurance master files, and denial trends. The section focuses on identifying data or workflow issues that can affect billing accuracy.
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Audit No. 4: The million-dollar charge capture problem
Describes a charge capture audit in a hospital-based setting and the process of identifying missed billable cases. The section highlights broad operational controls used to support complete case tracking.
What You Will Learn
- How revenue audits can reveal payment variance and billing workflow issues
- Why claim, remittance, and fee schedule comparisons are important in audit review
- How coding and payer policy changes can affect billing operations
- How insurance information and denial trends can signal revenue problems
- How charge capture audits support complete case tracking
Who Should Read This
- Medical billers
- Coding staff
- Revenue cycle managers
- Compliance professionals
- Practice administrators
- Audit and consulting professionals
Codes Discussed
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