decisionhealth Newsletters, Part B News - 2022 Issue 3 (March)
Care delays, staff burden: PA process still rankles, worries
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Article Overview
This piece reviews current survey data on prior authorization and how it affects physician workflow, practice staffing, and patient access to care. It is relevant to physicians, practice managers, health plan stakeholders, and employers evaluating utilization management policies. The article focuses on reported delays, treatment interruptions, adverse outcomes, and the amount of staff time practices spend managing prior authorization requests.
Why This Topic Matters
Prior authorization affects both care timeliness and administrative workload, so understanding survey trends can help stakeholders assess operational burden and access-to-care concerns.
What You Will Learn
- How physicians and practice staff are reporting the current burden of prior authorization
- What survey results suggest about delays, treatment abandonment, and patient harm
- How much practice time is being spent on prior authorization requests
- Why employers and health plans are discussing prior authorization as a cost and productivity issue
Who Should Read This
- Physicians
- Medical practice managers
- Billing and coding staff
- Health plan administrators
- Employers and benefits decision-makers
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