CPT 2025: Share details, 6 tips on the 16 new telemedicine E/M codes

Why This Topic Matters

Telemedicine reporting continues to evolve, and new CPT code families can affect how virtual encounters are documented, selected, and communicated to staff. This article helps readers determine whether the premium content is relevant to their workflow by outlining the scope of the new telemedicine E/M services and the general compliance and reporting issues discussed.

Article Sections

1. Overview of the CPT 2025 telemedicine E/M update

   Introduces the new telemedicine evaluation and management code set and describes its relationship to current virtual care reporting. It also frames the article around payer adoption and coverage considerations.

2. How the new telemedicine code families are structured

   Summarizes the broad organization of the new real-time telemedicine services and how they align with office and other outpatient E/M concepts. It also notes the general approach to selecting the appropriate service level.

3. Example code discussion and related telemedicine reporting context

   Provides an illustrative example from the new code family and contrasts these services with other virtual and online reporting options. It also touches on the broader place of non-real-time and recorded-service reporting.

4. Audio-only encounter timing considerations

   Highlights timing-related considerations that apply to audio-only telemedicine services. The section focuses on how staff should think about time tracking for these encounters.

5. Six operational tips for telemedicine E/M

   Lists practical workflow and documentation topics for staff training, including platform requirements, patient consent, connection type documentation, timing issues, frequency concerns, and same-day encounter handling.

6. Two reporting cautions

   Summarizes situations the article says should not be reported as telemedicine encounters. It also mentions coordination with certain care management services.