decisionhealth Newsletters, Answer Books - 2009 Issue 3 (March)
DME Model Compliance Plan / Risk Areas / Sales and marketing training
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Article Overview
This article covers compliance-plan training for durable medical equipment suppliers, focusing on sales and marketing personnel and the general categories of conduct that raise risk under applicable laws, regulations, and organizational policies. It is useful for compliance officers, billing and coding staff, managers, and provider teams seeking to understand the scope of training expectations and the types of issues addressed in a DME compliance program.
Why This Topic Matters
DME suppliers rely on staff training to reduce compliance risk, support appropriate business practices, and help employees recognize when to escalate concerns. The article helps readers understand the kinds of training content that are commonly emphasized in a DME compliance environment.
What You Will Learn
- The broad compliance topics that should be included in sales and marketing training for DME suppliers.
- Why training is emphasized for personnel who face pressure to meet business goals.
- How compliance education fits into a DME supplier’s broader risk-management program.
- The role of employee awareness, escalation, and reporting in a compliance plan.
Who Should Read This
- DME suppliers
- Compliance officers
- Sales and marketing personnel
- Practice managers
- Billing and coding staff
- Healthcare administrators
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