decisionhealth Newsletters, Part B News - 2016 Issue 5 (May)
Don’t hold too tightly to departing providers’ patient lists
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Article Overview
This practice-management article examines the legal and operational challenges surrounding departing providers and patient lists. It is aimed at physicians, practice owners, administrators, and health care attorneys who handle employment agreements, restrictive covenants, patient communication, and electronic record organization when a provider exits a group. The article covers state-law variation, contract drafting approaches, and practice-side communication strategies, along with technology considerations related to EHR/EMR list management.
Why This Topic Matters
Departing-provider disputes can trigger contract conflict, patient dissatisfaction, and costly legal exposure. Understanding the general legal landscape and planning ahead can help practices balance continuity of care, workforce retention, and patient relations.
Article Sections
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Practice management
Introduces the topic as a practice-management issue involving provider departures, patient communication, and contract concerns.
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State law varies
Summarizes how legal standards differ across states and how those differences affect disputes involving provider departure, restrictive covenants, and patient contact information.
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3 tips to avoid patient list problems
Presents general approaches for reducing conflict through contract drafting, list organization, technology planning, and patient communication strategies.
What You Will Learn
- How provider departures can create legal and operational issues around patient lists
- Why state law differences matter in disputes involving restrictive agreements
- What contract and communication topics practices should consider when a provider leaves
- How EHR or EMR organization can affect patient list management
- Why proactive patient communication is discussed as part of departure planning
Who Should Read This
- Physician practice owners
- Medical practice administrators
- Health care attorneys
- Physicians in group practice
- Hospital and health system administrators
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