Established office visits dominate underpayments

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article summarizes Medicare CERT improper-payment findings and focuses on how underpayments and overpayments affected common established-patient office visit services, along with selected non-E/M services that were frequently underpaid. It is intended for physicians, coders, billing staff, and revenue cycle professionals who track Medicare Part B payment accuracy, carrier audits, and E/M reporting patterns.

Why This Topic Matters

The piece highlights where Medicare payment discrepancies were concentrated and explains why practices may want to review their billing and reimbursement processes for commonly used services. It also notes a CMS policy issue that could affect how one-level E/M disagreements are handled more broadly.

What You Will Learn

  • How Medicare improper-payment reporting identified major patterns in underpayments and overpayments.
  • Which broad service categories were discussed in connection with payment errors.
  • Why the article flags certain office-based and diagnostic services for review.
  • How CMS policy discussions may affect payment dispute handling and repayment processes.

Who Should Read This

  • Physicians
  • Medical coders
  • Billing staff
  • Revenue cycle managers
  • Practice administrators
  • Compliance professionals

Codes Discussed

Code Ranges Discussed

  • CPT: 99211–99213

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