decisionhealth Newsletters, Part B News - 2012 Issue 10 (October)
Expand hours with careful cost analysis; take small steps to see profits
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Article Overview
This article covers practice management considerations for extending office hours into evenings or weekends. It focuses on assessing financial break-even, aligning staffing with projected demand, choosing the best days to extend service, informing patients and the community, and adjusting the schedule based on observed response. The piece is aimed at medical practice leaders and managers evaluating operational changes that may affect revenue and workflow.
Why This Topic Matters
Expanding access hours can improve revenue and patient convenience, but it also changes labor, overhead, and scheduling demands. The article helps readers understand the operational planning needed before making the change and the types of follow-up monitoring that matter after implementation.
Article Sections
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Practice management overview
Introduces the operational and financial considerations involved in extending office hours. The section frames the article around revenue opportunities, planning, and implementation challenges.
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Achieve success with these 6 tips
Presents a set of practical planning areas for evaluating expanded hours. The section covers financial assessment, scheduling choices, staffing needs, internal communication, community outreach, and post-launch adjustments.
What You Will Learn
- How expanded hours can affect practice operations and revenue planning
- What broad factors to evaluate before adding evening or weekend availability
- How staffing and communication considerations fit into an access-hour change
- Why ongoing monitoring matters after a schedule expansion
Who Should Read This
- Medical practice administrators
- Practice managers
- Physician owners
- Healthcare consultants
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