Go the extra mile to onboard new providers and keep them happy

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Note:  The following article synopsis was NOT provided by HCPro. It was created by Find-A-Code/innoviHealth.

Article Overview

This article summarizes survey-based guidance for medical practice leaders, recruiters, and administrators on improving new provider onboarding. It compares provider and recruiter perceptions, discusses the distinction between orientation and onboarding, and highlights broad themes such as formal structure, timing, relationship-building, and practical preparation in the onboarding experience.

Why This Topic Matters

Provider recruitment and retention are major challenges in a shortage environment, and the article explains why the early experience for new clinicians can influence satisfaction and integration into a practice. It is relevant for organizations looking to strengthen onboarding processes without relying on ad hoc approaches.

Article Sections

  1. Practice management

    Introduces the staffing context and frames the article around onboarding practices in medical practices. Summarizes the survey source and the general satisfaction findings reported by providers and recruiters.

  2. Make it formal to find success

    Explores the value of a structured onboarding approach and contrasts it with shorter-term orientation. Discusses broad themes such as formality, relationship-building, and organizational integration.

  3. Start early, go long

    Covers the timing and duration of onboarding, including when the process may begin and how long it may continue. Also addresses broader preparation for new hires, including acclimation to the practice and community.

What You Will Learn

  • How survey respondents viewed new provider onboarding in 2024
  • Why formal onboarding is distinguished from basic orientation
  • How onboarding timing and duration may affect the new hire experience
  • What broad preparation areas practices may consider when welcoming new clinicians

Who Should Read This

  • Medical practice administrators
  • Physician recruiters
  • Practice managers
  • Healthcare human resources professionals
  • Clinical leaders

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